After almost one year scribed to the Streamyx, just recently i realized something.
Why i was so careless until never notice that until 2 weeks ago. Well, cant blame others actually. huhu

2 weeks ago i logged in my streamyx modem router. It has no special purpose but just to explore how does the interface of the router look like. But then suddenly something caught my attention.

The bandwith allocated to the router!
WTH! Why its only 512kbps downstream and 268kbps upstream???
I subscribed Streamyx 1Mbps package, and i had paid for it monthly for almost 1 year!
Why streamyx is doing like this? Do they missed configured it? or they intentionally allocate lower bandwith to me? Was that a technical problem? Or is my router not showing the correct figure?

I asked one of my friend about this and he said that i should complain this to streamyx. I should get i had paid for! huhu. I went to the TM Point and complained this at the customer service.
The complain Number is : 1-36486646630. hahaha... She said "adik, nombor komplen ni simpan elok2, nanti kami akan call adik."

Today is the 9^th day since i made the report, but still haven't receive any call from TM, or they might had called me when i was not at home. huhu. or they are too busy to layan me. well, i still can wait, but i'll call them tomorrow to update my complain status.

Streamyx data rate allocated